Q&A

WHY DO YOU PROVIDE TRANSPORTATION?

Our goal is to provide the least amount of stress for your pet. We have found that the best transition for your family member is for one of our Pet Chauffeurs to escort your pup to his ‘Home Away From Home’. We take special care to introduce your pet to the Host Family. We allow him/her to get comfortable with the home inside and out. We observe him/her in this new environment to make sure he/she will adjust nicely. If not we always have an alternate Host. We take inventory of his/her belongings so that we get them back to you at the end of the vacation. We also have found that it is much less stressful when we, instead of the pet parent, introduce the Host Family to their guests. Dogs pick up on your uneasiness which often makes them a bit nervous. Say ‘bye bye’ to them at the front door and leave the rest to us.

Pet Sitting Q&A

Sometimes due to privacy issues, most hosts appreciate the anonymity of taking pets through Pets Are Inn. Many of the Host families are retired persons, stay-at-home moms, or individuals who work from home. It is also disruptive to the pet they are taking care of. We can give you information about the family that your pet is staying with. For example: make-up of the family unit, location, how long hosting with Pets Are Inn, any children or pet they may have, hours away from home, etc. After our initial meeting, if you still need to meet the host, we will try to arrange a meeting.
You can call or email 8 am – 8pm any day to check up on your pet.
We try to accommodate all requests so please inform the office of your needs to determine if we have an appropriate home. (This may include: seizures, pill administration, blindness or impaired vision, deafness, limited steps or ability to walk, etc.) There may an extra daily charge dependent upon needs. Some of our Host Families are knowledgeable in treating diabetic pets.
All of our host families are animal lovers. They are caring for pets because they love them. Yes, we do pay them, but they are not going to make mortgage payments with their earnings. Remember, we usually allow them one family’s pet(s) at a time.. Whenever we’re in the home dropping off or picking up pets; we monitor for cleanliness, safety, and attitude toward each pet. Each host passed an initial phone screening and then an interview in their home. Each home was checked for safety and security as well as their experience with pets. We would never give your pet to a home that we had not thoroughly checked out. Feel free to review our online testimonials for customer feedback.
Our Host Families go through a screening process to ensure that your pet is in a pet-loving, secure environment. Some of our Host Families have been referred by other Host Families. Some Hosts were former clients who lost their pet. Some are clients who would like a companion for their pet. All enjoy the companionship of pets and are interested in providing your pet a comfortable home-away-from-home. If a Host has a pet, that pet is passive, non-alpha personality , loves to be with other dogs. Many hosts do not have any dogs or cats of their own but love pets and are willing to open their home to guests.
We always attempt to contact you or your emergency contact person first. If your pet should get sick during normal clinic hours we will contact the clinic that you have given us. If it is during non-office hours then we will contact the emergency vet clinic.
Our hosts do not have cages. If your pet normally uses a kennel, send it along. Your pet is transported in kennels for their safety. If your pet is destructive, chews a lot or is incontinent, we strongly recommend that a kennel is sent. Sometimes a baby gate may be used to block off the staircase or other room.

Servicing Plano, Allen, Richardson, N.Dallas, Frisco & McKinney

Never Have to Worry
Great job as always! We never worry about our pet when she is with Pets Are Inn. Renee P
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Expert Job…
“Did a weekend test-run to see how my pups would adjust to their first time away from home. They had such a great time with their critter-sitter, they’ll soon be going back for a week-long stay. It is wonderful to leave the details to Al & Donna, who do an...
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Strongly Recommend…
“I only trust my dogs to pets are inn for boarding. I have two. They are happy to go and come back extremely happy. I know they are getting the best care available when I am away. I want my pets to have the most close-to-home experience while I’m gone...
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Our First Choice…
“We LOVE pets are inn and the service they provide for our wheaten terrier, June bug! we know she will be part of a family and well attended. she comes back to us relaxed and happy to see us, showing no signs of exhaustion or anxiety. we also enjoy reading...
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Love this Business!
“Love this Business! Had to leave town for a quick trip and couldn’t take our newly adopted dog with us. We didn’t want to leave her in a Kennel atmosphere. They pick up your pet and deliver to a host family that plays, walks & loves your pet while you...
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Provides a Sense of Comfort…
“My family has been using Pets Are Inn since I was in high school in the ’80s! Their service provides a sense of comfort that you are continuing to treat your pet like a family member even when you are on vacation. No kennels. Your pet is treated with respect...
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Love Pets Are Inn
We do not have any comments, questions or suggestions because our experience with Pets Are Inn Plano is just exceptional!
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Love the Service
I don’t have any suggestions. You all do an amazing job. I really like how you place guests in the same home repeatedly. Everyone gets comfortable with each other. Its easier on the guest.
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There’s No Place Like Home… except Pets Are Inn
In today’s age, there are numerous “pet care” options, with Pets are Inn, Al and Donna deliver a superior service, one that truly provides, loving, personalized pet care. If our Logan Blue isn’t at home, you’ll find him enjoying his stay with Pets are Inn.
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Alta is amazing!
Alta is amazing! She’s always on time and so nice. She and her husband take great care of Ginger.! We love Al and Donna too!. Appreciate the quick responses and personal care. Thank you KZ
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